Returns and Exchanges

90 Day Returns & Exchanges Policy

If for any reason you are not satisfied with any part of your purchase, please return your item/s in new condition with tags attached, and we will be happy to provide a quick exchange or a store credit up to 90 days after your order has been dispatched to you.

Quick Exchange - fast and convenient
Perfect for when you need to change something and know what you want.
Follow these steps:

  • Purchase the new item/s you want on our website.
  • In the delivery instructions box of your new order, make sure to note 'quick exchange'.
  • Return the unwanted item/s to us along with a copy of your picking slip or invoice.
  • Once we receive the item/s, we will refund them and the shipping fee on your quick exchange order
  • Allow up to 7 business days for processing your refund from the time we receive and assess the return.
Australia and US based customers can purchase return labels here.
All other countries, please select a carrier of your choice and send your trackable return to:
Wicked Weasel
Unit 1/20 Towers Drive
Mullumbimby NSW 2482
Australia

Return for Store Credit - easy and flexible
Perfect for when the item you have isn’t quite what you were after, and you need more time to choose a replacement.
Follow these steps:
  • Return the unwanted item/s to us with your picking slip or invoice.
  • We will issue store credit that doesn’t expire in your WW Wallet once we receive the returned item/s.
  • Allow up to 7 business days for processing the store credit from the time we receive and assess the return.

Australia and US based customers can purchase return labels here.
All other countries, please select a carrier of your choice and send your trackable return to:
Wicked Weasel
Unit 1/20 Towers Drive
Mullumbimby NSW 2482
Australia

Faulty Items Policy and Process
In the unlikely event you encounter any faults with items you've purchased no need to worry! Just make sure to keep the swing tags on and get in touch with us through live chat or .
It'd be great if you could also send us a couple of photos of the item and the problem you're experiencing. Our customer service team will take a look and work with you to find the best solution, whether that means arranging a replacement, store credit, or refund.

Items that cannot be exchanged or refunded:
Used or worn items
Items without the swing tags attached
Customisations (unless faulty)
Made for You items (unless faulty)
Giveaways or any other promotional items

Returns Address:
Wicked Weasel Returns Department
Unit 1 / 20 Towers Drive
Mullumbimby, NSW 2482
Australia

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